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Megabyte provides operations management for systems which,
have been implemented by Megabyte or for existing customised
systems. In system administration, we seek to combine system
administration skills as well as technical and user relation
skills. Thus, operations management services are offered at
different levels of involvement. At the basic level,
operations services provided at consultancy and supervisory
levels whereby assistance is provided in the initial phases
of the implementation. The user is guided in the setting of
procedures to complement the computer information system.
Operations staff is assisted in getting an in depth
knowledge of the system and in acquiring the necessary
skills for providing a smooth running of the system. |
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On a more on-going
basis, aid is given for particular issues arise, or for
developing
and adapting existing operations to new requirements, software, hardware and communications. With these objectives
in mind, Megabyte has successfully provided operations management
to the Malta VAT and Lotto Departments. For the Malta VAT
and
adapting existing operations to new requirement and
adapting existing operations to new requirements, software,
hardware and communications. With these objectives in mind,
Megabyte has successfully provided operations management to
the Malta VAT and Lotto Departments. For the Malta VAT project,
an initial phase lasting a year enabled the user to completely
take control of operations management. For the Lotto project,
operations management services have now been given for over
six years.On
a more demanding basis, a customer might request that operations
management is conducted entirely by Megabyte's staff. This will
normally occur for systems of a critical nature such as the
Malta Electoral System, where Megabyte has conducted operations
for General and Local Elections since 1992. In this case, a
sound technical knowledge as well as the ability to provide
reliable and flexible services were determinant in providing
successful operations within a critical environment.
For
the on-going provision of operations services to our customers,
Megabyte is able to offer services on-call and on a 24-hour
day basis.
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