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System features |
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Compatible operating systems description |
Windows 2000, Windows Server 2003, Linux |
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Full duplex description |
No |
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Classes of service description |
Class 2 and 3 |
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Warranty |
3-year warranty; Hardware exchange only. Next day response. Standard Services; Installation and remedial telephone support upgrade. Care Pack service available |
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Warranty options description |
Response - Upgrade on-site response from next business day to same day 4 hours; Coverage - Extend hours of coverage from 9 hours x 5 days to 24 hours x 7 days; Duration - Select duration of coverage for a period of 1, 3, or 5 years |
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Service & support features |
3-year warranty; Hardware exchange only. Next day response. Standard Services; Installation and remedial telephone support upgrade. Care Pack service available |
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Service & support options description |
Software Product Services: Standalone telephone support; Rights to new license version; Media and documentation updates. Hardware Product Services: Installation services; On-site maintenance (includes warranty support); Response time upgrades during the warranty period; Post-warranty coverage; RAID setup and performance consulting via statement of work |