Megabyte’s Hospitality Business Unit comprises of a dedicated team of experts, engaged in providing state of the art IT related solutions for a broad range of businesses and establishments operating in the hospitality sector. Some of our services include:

·         Consultancy Services

·         System Implementation

·         Customising and Configuration

·         System Training

·         System Support

·         Hardware Maintenance and Repair

·         Customer support

Megabyte have partnered with MICROS-FIDELIO (a subsidiary of MICROS Systems, Inc.) providing a fully-fledged first line of support for local properties running the MICROS-FIDELIO suite. The latter is world-class hospitality software that was introduced to the local market way back in 1994. Currently, Megabyte provides MICROS-FIDELIO solutions to a range of local clients in the hospitality sector, including an efficient system support provided by a team of specialists forming part of our Hospitality Business Unit. This Unit delivers a local 24-hour first line of support, and our strong and experienced team of hospitality specialists and functionality consultants ensure efficient response times and system enhancements as well as continual product development.

The MICROS-Fidelio’s vast range of hardware and software solutions we support cater for a broad spectrum of businesses operating in the hospitality sectors, ranging from small independent guest houses to large Hotel Chains and Up-Market establishments as well as Bars, Restaurants, Pubs and various catering establishments.   

Some of the business application solutions we provide and support are the following:

·         Property Management Systems

At the heart of the MICROS integrated enterprise solutions lies the MICROS Property Management System (PMS).  Designed to meet the varied requirements of any hotel size or hotel chain, MICROS PMS enhances operation to higher levels of productivity and profitability than ever before.  This application is configurable and customisable to specific customer requirements, making it easy to use and to obtain fast, accurate information in real time. A multi-property version of this application is also available to allow individual hotels or complex hotel environment running multiple properties to operate within a single database.

·         Sales and Catering Systems

The MICROS Sales and Catering is a full featured Sales and Catering System that integrates with the MICROS PMS. With an integrated database, hotels will no longer have to make use of interfaces to share data between these systems.  Instead, users will share an identical inventory, customer and account information, rate availability and controls throughout the enterprise.

·         Stock Control Systems

MICROS Materials Management Systems (MMS) allows hotels to automate purchasing inventory control, recipe and cost management. MICROS MMS is designed to manage all inventory items required to run a business from soap and light bulbs, to food and beverage.

·         Hand Held Point of Sale Systems

MICROS hand held POS is a third generation handheld solution. This solution has been created specifically for the restaurant industry and is fully integrated with MICROS Point-of-Sale System application. Mobile MICROS supports magnetic card readers, scanners and local and remote printers. This sleek yet robust solution puts a wealth of profit-building power to any catering establishments.

·         Touch Screen Point of Sale Systems

MICROS Systems, the leader in hospitality point of sales systems, has a long history of providing rugged, technologically advanced hardware to the meet the needs of a demanding industry.

MICROS touch screen POS stations are capable of stand-alone operations running the industry's leading point-of-sale (POS) software application. The open system design allows inter-operability with compatible applications and POS peripherals. MICROS POS ships with client management software to promote easy loading, upgrading, and remote management of software applications. This allows a restaurant to expand its POS systems by simply plugging the hardware into the network and answering a few simple questions.

·         PC Based Point of Sale Systems

The MICROS PC based POS is a breakthrough in history, providing an aesthetically pleasing workstation combined with superior technology, clever design and more standard features than any competitor. The MICROS PC POS stands clearly in front of other POS workstations.

To complete any point of sale implementation, MICROS offers a line of point of sale peripherals including printers, cash drawers, customer displays, barcode scanners, scales, and more. All of the peripheral products we support are selected and tested to work with MICROS point of sale workstations, and application software.

·         Restaurant Management Systems

The MICROS Restaurant Management System is a unique series of integrated applications that helps restaurants build success by ensuring that each customer gets the right order on time to controlling prices, menus, and profits on a chain-wide basis. It is scalable so it can serve business needs at many levels whether it is a neighbourhood restaurant or a worldwide restaurant chain.

·         Hospitality Management Systems

The MICROS HMS is the newest point-of-sale system for the large enterprise, designed to integrate all functions of both front-end and back-office restaurant service, retail service and more. The MICROS HMS utilises the industry's most advanced POS technology to deliver maximum flexibility and scalability. The system has been built application to leverage the expanded power and built-in security. The MICROS HMS can produce up-to-the-minute customised reports in real-time, and allows multiple users to operate other software programs while the system is in use. The system can also automate specific utilities, so reports and other functions can run unattended at the same time every day. These features provide outstanding savings of time and effort for restaurant management personnel. The MICROS HMS interfaces to virtually any system or software, so users can easily integrate POS with PMS, credit authorisation, and back-office software.


 

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