The Software Services Business Unit focuses on the production of software solutions designed for use in specific vertical or horizontal applications across all sectors of the economy. It also performs customisation of third party software such as Oracle e-Business Suite and Microsoft’s e-Business software.

Be it a Government public service or an SME in the private sector, the Software Services Business Unit can design, develop, implement and deploy software applications that address the needs of various industry sectors, including:

·          Retail and distribution

·          Hospitality

·          Manufacturing

·          Travel and leisure

The Airline Route Profitability System (ARPS) and the Airline Reservation Invoicing Application (ARIA), two flagship airline applications, are vertical products of this Business Unit.

Other products include the Megabyte Human Resources Management System (HRMS) and the Sales Force Automation System (SFAS) which can be deployed across various industry sectors.

Software Services:

The Software Services Business Unit delivers a complete cost-effective solution by offering a combination of the following services:

·         Consultancy

·         System Analysis & Design

·         Software Development

·         Quality & Testing

·         Customisation

·         Implementation & Deployment

·         Application Specific Training

·         Maintenance

·         System Integration

·         Support Services – Extended & 24 hours

·         Multi-vendor Systems Integration

·         Web Interfacing

·         Third party Software Implementation

Competencies of software staff:

·         Oracle based

•         Database

•         SQL

•         Internet/Wireless Application Server

•         Internet File System

•         Internet Developer Suite – Developer; JDeveloper

•         Ad-hoc reporting – Discoverer

·         PowerBuilder

·         Mumps

·         C & C++, C#

·         MS Visual Basic

·         MS SQL Server

·         Informix

·         Web

•  Java, J2EE, JavaScript, JavaBeans

•  HTML

•  ASP, MS Visual Studio.NET

•  Perl, XML, WML (WAP)

• Macromedia

• Graphical Design

·         eBusiness and Internet Services

·         VS.NET

Quality and Testing

Quality and testing are an integral part and an independent phase of the development cycle. Quality is ensured throughout the various stages of a project:

·     A rigorous requirements validation phase during the initial stages of the product ensures an active participation from the user in the design of the system.

·     Work progress is assessed through regular project plan reviews.

·     Phased deliveries allow the user to verify the quality of the product at an early stage.

·     Internal testing and quality assurance initiatives ensure the high standard of the end product and conformance to best-practice procedures.

·     Extensive documentation throughout the process at the analysis and design stages, detailed specifications at the development phase and appropriate user documentation to allow the users to make the best use of the product.

Support

Megabyte provides post implementation maintenance and support so as to ensure that the systems remain up-to-date and operated without any problems.

This service covers areas of:

• Changes in the software due to new requirements.
• Enhancements.
• Correction of errors.
• Supporting client staff in the operation of the system.

The service is normally offered either during office hours or if agreed with the client on a 24x7 basis and is available by telephone, email or a written request.