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Warranty options description |
Software Product Services: Stand-alone telephone support; Rights to a new license; Media and documentation updates; - Hardware Product Services: Installation services; On-site Maintenance (includes warranty support); Response time upgrades during the warranty period; Post-warranty coverage; - Warranty Upgrade Options: Response (Upgrade on-site response from next business day to same day 4-hours); Coverage (Extend hours of coverage from 5 days x 9 hours to 7 days x 24 hours); Duration (Select duration of coverage for a period of 1, 3, or 5 years) |
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Service & support options description |
HP Global Services provides a three-year, limited warranty, fully supported by a worldwide network of resellers and service providers toll-free 7 x 24 hardware technical phone support for the duration of the warranty. In addition, available service offerings include a full range of Care Pack packaged hardware and software services: Installation and start up; Extended coverage hours and enhanced response times; System management and performance services |