The Corinthia San Gorg and Corinthia Marina have recently gone
live on Micros Opera Enterprise Suite. The
project included a complete make-over of
their IT infrastructure ranging from their
desktop PCs up to state of the art HP
Servers rack mount equipment and Property
Management System.
The OPERA Property Management Solution, was deployed as a
multi-property configuration, and hosted in
a centralised data centre located within one
of the hotels infrastructure to cater for
both properties. This hosted solution
facilitates their business unit autonomy and
enhances their operations while supporting
individual PMS database systems for each
property. OPERA also extended their
versatility by integrating seamlessly with
all their existing facilities, allowing them
to gain total control and perform accurate
monitoring from a single consol. With
dedicated bidirectional interfacing with
OPERA, managing their Call accounting
system, mini-bars, door locking system,
pay-tv systems, POS and back-office software
were part of the project deliverables and
made for a fully integrated seamless
operation.
The Corinthia San Gorg complex boasts extensive
conference and incentive facilities, to the
extent that the top two executive floors are
entirely dedicated as a fully fledged
business centre reserved specifically for
receptions, conferences, meetings and
business activities. Introducing OPERA Sales
and Catering for the first time,
incorporated non-traditional tools for
Corinthia, allowing them to manage their
Hotel’s sales and catering environment in
their own unique way. The management and
sales and catering staff are now able to
perform all the tasks expected of them with
greater ease: organising banquets and
conferences, sell extensive package rates,
posting of charges and creating complex
billing instructions are now unencumbered by
conventional processes, allowing them to be
freed up to find new sales and to service
their guest.
For total system completeness, Corinthia
invested in latest technology MICROS
9700 Hotel Management System and POS
workstations distributed throughout the
restaurants and retail outlets within
their establishments. To extend their
network connectivity reach throughout
all their open air bars and restaurants,
22 outlets in total, distributed around
the complex, wireless POS stations will
be utilized for their extensive pool
deck and beach outlets.
Through the scalability and flexibility
of MICROS 9700 HMS and Wireless POS
mobility, Corinthia combined
flexibility, advanced technologies,
practicality, reliability and extensive
reporting facility to ensure smooth
operation even in the most complex
situations. Using the MICROS 9700 Hotel
Management System Reporting Suite, the
management team gained access to
real-time business intelligence for all
food and beverage outlets, including
elaborate financial metrics and
individual menu item sales. MICROS 9700
combined with OPERA Materials control,
proved to be the key to effective cost
savings and efficiency in having
real-time F&B management information.
OPERA Materials Control provided the
solution to effectively manage all their
property inventory bringing efficiencies
to their daily workflow and managing
food costs.
"Megabyte has been a strategic local partner for us, capable of
providing us with a one-stop-shop
complete solution" stated Joe Cilia,
Head of IT. " the Fidelio OPERA
Property Management System which is our
adopted group standard grants us the
competitive technologies we require to
continue providing our guest a
superior experience commensurate with
our quality hotels"
About Corinthia Group of Hotels
The Corinthia Group started out in 1960
with the acquisition of an art nouveau
villa in Attard, Malta. The group now
manages 20 hotels in 11 countries, and
operates extensively in industrial
catering, construction, and project
management.
Corinthia Group of Companies was among the
first to build a five-star hotel in
Malta, complete with full conference
facilities as far back as 1968. They
kept a forward-thinking strategy, and it
has served them well. In fact, they have
grown steadily and soundly into what
they are today: a corporation with an
annual turnover around of Euros 170
million and a dedicated staff team of
5,000 people, selected for their
loyalty, top performance and outstanding
skills. To find out more about the
Corinthia Group, you can visit their
website at www.corinthia.com.
About MICROS Systems, Inc.
MICROS Systems, Inc. provides enterprise applications for the
hospitality and retail industries
worldwide. Over 200,000 MICROS systems
are currently installed in table and
quick service restaurants, hotels,
motels, casinos, leisure and
entertainment, and retail operations in
more than 130 countries, and on all
seven continents. In addition, MICROS
provides property management systems,
central reservation and customer
information solutions under the brand
MICROS-Fidelio for more than 20,000
hotels worldwide, as well as Micros
point-of-sale systems for more than
50,000 specialty retail stores
worldwide.
MICROS Systems established their first presence in Malta in 1994,
and through their local System Partners,
Megabyte Limited, rapidly emerged to be
the leading hotel management solution
providers amongst the four and five star
hotels on the island.
Megabyte as a Micros Systems Integrator
offers both pre and post sales
consulting for complete solutions for
the entire hospitality segment and
offers their customers the peace of mind
of a full 24x7 support by experienced
technology specialists and consultants.
Customers benefit from their extensive
knowledge base in Hotel Management
Systems, and their capability in
interfacing and system integration to
offer customised solutions and guarantee
better quality customer service
throughout.
About Megabyte Ltd
Formed in 1979, Megabyte Ltd, is a
leading IT services company providing
Total Computer Solutions to private and
public sector entities by enabling them
to use information technology to solve
complex business or organisation
problems, to improve performance and add
value to their customers. Megabyte
provides these services by continual
investment and development of its human
resources to engineer and deliver
solution using state-of-the-art products
and tools from its solution partners,
ORACLE (Technology & Applications),
MICROSOFT (Technology & Applications),
MICROSOFT Great Plains, SYBASE, Hewlett
Packard (Enterprise Solutions), DATACARD,
ENTERASYS, Excel (Network Cabling
Products), DIGI, and MICROS-FIDELIO.
For further information on information
technology solutions for the hospitality
industry, please contact Ivan Mifsud,
Business Development Executive on (356)
21421600 (Ext. 270) or by email on
ivan.mifsud@megabyte.net