November 2006  

   


The Corinthia San Gorg and Corinthia Marina have recently gone live on Micros Opera Enterprise Suite. The project included a complete make-over of their IT infrastructure ranging from their desktop PCs up to state of the art HP Servers rack mount equipment and Property Management System.

The OPERA Property Management Solution, was deployed as a multi-property configuration, and hosted in a centralised data centre located within one of the hotels infrastructure to cater for both properties. This hosted solution facilitates their business unit autonomy and enhances their operations while supporting individual PMS database systems for each property. OPERA also extended their versatility by integrating seamlessly with all their existing facilities, allowing them to gain total control and perform accurate monitoring from a single consol. With dedicated bidirectional interfacing with OPERA, managing their Call accounting system, mini-bars, door locking system, pay-tv systems, POS and back-office software were part of the project deliverables and made for a fully integrated seamless operation.

The Corinthia San Gorg complex boasts extensive conference and incentive facilities, to the extent that the top two executive floors are entirely dedicated as a fully fledged business centre reserved specifically for receptions, conferences, meetings and business activities. Introducing OPERA Sales and Catering for the first time, incorporated non-traditional tools for Corinthia, allowing them to manage their Hotel’s sales and catering environment in their own unique way. The management and sales and catering staff are now able to perform all the tasks expected of them with greater ease: organising banquets and conferences, sell extensive package rates, posting of charges and creating complex billing instructions are now unencumbered by conventional processes, allowing them to be freed up to find new sales and to service their guest.

For total system completeness, Corinthia invested in latest technology MICROS 9700 Hotel Management System and POS workstations distributed throughout the restaurants and retail outlets within their establishments. To extend their network connectivity reach throughout all their open air bars and restaurants, 22 outlets in total, distributed around the complex, wireless POS stations will be utilized for their extensive pool deck and beach outlets.

Through the scalability and flexibility of MICROS 9700 HMS and Wireless POS mobility, Corinthia combined flexibility, advanced technologies, practicality, reliability and extensive reporting facility to ensure smooth operation even in the most complex situations. Using the MICROS 9700 Hotel Management System Reporting Suite, the management team gained access to real-time business intelligence for all food and beverage outlets, including elaborate financial metrics and individual menu item sales. MICROS 9700 combined with OPERA Materials control, proved to be the key to effective cost savings and efficiency in having real-time F&B management information. OPERA Materials Control provided the solution to effectively manage all their property inventory bringing efficiencies to their daily workflow and managing food costs.

"Megabyte has been a strategic local partner for us, capable of providing us with a one-stop-shop complete solution" stated Joe Cilia, Head of IT.  " the Fidelio OPERA Property Management System which is our adopted group standard grants us the competitive technologies we require to continue providing our    guest a superior experience commensurate with our quality hotels"

About Corinthia Group of Hotels

The Corinthia Group started out in 1960 with the acquisition of an art nouveau villa in Attard, Malta. The group now manages 20 hotels in 11 countries, and operates extensively in industrial catering, construction, and project management.

Corinthia Group of Companies was among the first to build a five-star hotel in Malta, complete with full conference facilities as far back as 1968. They kept a forward-thinking strategy, and it has served them well. In fact, they have grown steadily and soundly into what they are today: a corporation with an annual turnover around of Euros 170 million and a dedicated staff team of 5,000 people, selected for their loyalty, top performance and outstanding skills. To find out more about the Corinthia Group, you can visit their website at www.corinthia.com.

About MICROS Systems, Inc.

MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 200,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 20,000 hotels worldwide, as well as Micros point-of-sale systems for more than 50,000 specialty retail stores worldwide.

MICROS Systems established their first presence in Malta in 1994, and through their local System Partners, Megabyte Limited, rapidly emerged to be the leading hotel management solution providers amongst the four and five star hotels on the island.

Megabyte as a Micros Systems Integrator offers both pre and post sales consulting for complete solutions for the entire hospitality segment and offers their customers the peace of mind of a full 24x7 support by experienced technology specialists and consultants. Customers benefit from their extensive knowledge base in Hotel Management Systems, and their capability in interfacing and system integration to offer customised solutions and guarantee better quality customer service throughout.

 About Megabyte Ltd

 Formed in 1979, Megabyte Ltd, is a leading IT services company providing Total Computer Solutions to private and public sector entities by enabling them to use information technology to solve complex business or organisation problems, to improve performance and add value to their customers. Megabyte provides these services by continual investment and development of its human resources to engineer and deliver solution using state-of-the-art products and tools from its solution partners, ORACLE (Technology & Applications), MICROSOFT (Technology & Applications), MICROSOFT Great Plains, SYBASE, Hewlett Packard (Enterprise Solutions), DATACARD, ENTERASYS, Excel (Network Cabling Products), DIGI, and MICROS-FIDELIO.

For further information on information technology solutions for the hospitality industry, please contact Ivan Mifsud, Business Development Executive on (356) 21421600 (Ext. 270) or by email on ivan.mifsud@megabyte.net

 

 

 

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