Tag Archives: customer relationship management

Customer Relationship Management

Customer Relationship ManagementFor product and service providers worldwide, customer experience has become increasingly significant as a critical success factor.  This leading to the use of customer relationship management (CRM) as an enterprise-wide strategy, which must include process re-engineering, organisational change, incentive-program change, and a totally revamped corporate culture.  Megabyte’s systems integration expertise coupled with our…

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